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Refund Policy

Returns and Refunds

 

Order Cancellation

You can cancel any order until it has been shipped. If you have already paid for your order and need to make changes or cancel it, please contact us within 12 hours. Once the packaging and shipping process has begun, cancellation is no longer possible.

Refunds

We provide a 100% money-back guarantee for all products that are defective or damaged during shipping. Simply inform us, and we will provide you with a return address for a replacement or refund, as per your preference.

If you are dissatisfied with your order, please contact our support team, and we will do our best to assist you!

Customers are responsible for covering the costs of return shipping.

Please note that we do not issue refunds in the following situations:

• If your order does not arrive due to factors within your control (e.g., providing an incorrect shipping address, strikes)

You may submit refund requests within 14 days of receiving the order.